At Kilbix, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We collect several types of information to enhance your shopping experience, including:

• Personal Data: When you place an order or sign up for our newsletter, we collect information such as your name, email address, shipping address, billing information, and payment details.

• Usage Data: We also gather data on how you interact with our website, such as your IP address, browser type, device information, and pages you visit. This helps us improve our website functionality and personalize your experience.

2. How We Use Your Information

We use your personal data to:

• Process Orders: To fulfill and ship your orders, as well as send you order confirmations and shipping updates.

• Improve Our Services: To analyze trends and optimize the user experience on our website.

• Marketing Communications: If you subscribe to our newsletter, we may send you marketing updates and promotional offers. You can opt out at any time.

• Customer Support: To respond to your inquiries or resolve any issues with your order.

3. Sharing Your Information

We share your information with third parties only in the following instances:

• Payment Processing: Your payment details are securely processed through Stripe or PayPal.

• Fulfillment Partners: We partner with Printful for order fulfillment. Your shipping information will be shared with them to complete your order.

• Compliance: If required by law, we may disclose your personal information to comply with legal obligations or respond to government requests.

4. Data Security

We use industry-standard security measures to protect your personal data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies to track your activity on our website and improve your experience. Cookies are small files stored on your browser that help us understand your preferences, remember items in your cart, and analyze site traffic.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect your experience on our website.

6. Email Marketing and Opt-Out

If you sign up for our newsletter, we will send you regular updates about new collections, promotions, and offers. You can opt out of these emails at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us directly at support@kilbix.com.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policies of any third-party websites you visit.

8. Your Rights

As a Kilbix customer, you have the right to:

• Access: Request a copy of the personal data we hold about you.

• Correction: Ask us to update or correct your personal information.

• Deletion: Request that we delete your personal data, unless we are required to keep it for legal reasons.

• Opt-Out: Unsubscribe from our marketing communications at any time.

To exercise any of these rights, please contact us at support@kilbix.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, so please check back periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, feel free to reach out to us at support@kilbix.com.