1. Legal Structure: Kilbix is operated by Loren Müller as a sole proprietorship. By accessing and using our website, you agree to these terms and conditions.

2. Shipping Policies:

• Fulfillment Time: It takes approximately 2–5 business days to create and fulfill your order.

• Shipping Destinations: We currently ship within the United States, Mexico, and Canada. Additional destinations may be added in the future.

• Shipping Time: Shipping times vary based on your location and the availability of products. Once your order has been fulfilled and shipped, it will be delivered to the provided address.

• Free Shipping: Orders over $60 (USD) qualify for free shipping.

• Customs Fees: Depending on your order’s destination and fulfillment location, you may be responsible for customs fees, which vary based on order value and other factors.

• Shipping Rates: Live shipping rates will be calculated and displayed during checkout, based on carrier rates and destination.

3. Payment Methods: We accept payments via Stripe (credit and debit cards) and PayPal. All transactions are secure, and we do not store payment information on our site.

4. Order Cancellations: All orders are processed immediately and, therefore, cannot be canceled once placed. Please review your order carefully before completing your purchase.

5. Intellectual Property: All logos, product designs, and images used on this site are the intellectual property of Kilbix. Unauthorized use of these materials, including reproduction, distribution, or modification, is strictly prohibited. The only exception is images provided by Wix under their free image policy.

6. Privacy Policy: We collect personal information such as names, email addresses, and billing information to enhance your shopping experience and provide you with relevant marketing materials, including email newsletters. For more information, please refer to our full Privacy Policy.

7. Limitation of Liability: Kilbix is not liable for any direct, indirect, incidental, or consequential damages that result from the use of, or inability to use, our website or products, including but not limited to damages for loss of profits, data, or goodwill. By using our website, you agree that your use is at your own risk.

8. Third-Party Links: Our site currently does not contain links to third-party websites. However, if third-party links are added in the future (such as affiliate links or advertisements), we are not responsible for the content, policies, or practices of those external sites.

9. Content accuracy: At Kilbix, we make every effort to ensure that the information on our website, including product descriptions, pricing, and availability, is accurate and up to date. However, there may occasionally be errors, inaccuracies, or omissions. We reserve the right to correct any errors, update information, or change product details at any time without prior notice. If an error affects your order, we will notify you as soon as possible to resolve the issue.

10. User Conduct: When using our website, you agree to comply with all applicable laws and regulations. Users are prohibited from:

• Engaging in fraudulent behavior.

• Misusing the website in any way that could damage or disrupt our services.

• Uploading or transmitting malicious software or viruses.

11. Product Use Disclaimer: Kilbix products are intended for normal, everyday use. Misuse of our products, including any attempts to alter or use the products for purposes other than intended, may void any guarantees or warranties provided.

12. Governing Law: These terms and conditions are governed by the laws of México, without regard to its conflict of law provisions.

13. Updates to Terms: Kilbix reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms regularly.